Supervises care management staff, administers all Center for Holocaust Survivors (CHS) grants and budgets, directs psychosocial and psychoeducational group facilitation and performs daily social service and administrative duties utilizing a Person-Centered Trauma-Informed (PCTI) approach. The services performed are relevant to the operation of the programs of CHS and the Aging and Caregiver Services Department.
- Responsible for administering grants from the Claims Conference and other organizations totaling over $3 million. This entails overseeing and approving budgets and reports and making sure that the agency adheres to the provisions of each grant. Manages funding streams and maximizes grant capacity. Prepares for audits by agency and funder. Ensures compliance with grants and contracts.
- Oversees budget preparation for Center for Holocaust Survivors (CHS).
- Grant writing, including conceptualization, research, editing and administration.
- Responsible for review of team expenditures, the selection of vendors for contracting and buying services, and developing vendor relationships.
- Develops process and procedures to ensure programs use best practices with eligibility determination and certification, in-home needs assessments (geriatric, safety, financial, etc.), the development of care plans, care plan reviews, homemaker staffing and placements, follow up, re-assessments, as well as emergency aid programs.
- Works to grow program, including increased geographical outreach to the Dayton, Ohio Holocaust survivor community.
- Participates in fundraising for CHS department.
- Schedules, plans and oversees psycho-social programming, including trips and group activities for Holocaust survivors, with an emphasis on evidence-based programming and evaluation.
- Tracks and reports client and volunteer activities.
- Prepares regular informational newsletters to clients.
- Provides psychosocial and psychoeducational group facilitation.
- Seeks out new and innovative opportunities to engage Holocaust survivors and collaborative opportunities with a focus on mental health.
- Shares expertise in Holocaust restitution with clients and staff, within the confines of social work practice.
- Delegates to, manages and trains CHS staff.
- Regularly conducts performance reviews of staff.
- Provides supervision and learning opportunities with survivors for students, interns, ARSP volunteers and social workers.
- Facilitates regular team meetings, one-on-one supervision, and participates in JFS staff and department meetings.
- Interviews, screens, hires, orients, trains, schedules, supervises and evaluates new staff.
- Maintains client records. Completes and maintains all necessary documentation.
- Conducts assessments of referred clients and completes all applicable paperwork.
- Participates in assuring compliance to all in-house, local, state and federal regulations and as required by grants organizations.
- Maintains contact with other care managers to communicate any changes in client status or need.
- Participates in the development and implementation of a system to evaluate program effectiveness, client and caregiver satisfaction, etc. Participates in Continuous Quality Improvement processes.
- Works to have team adhere to agency requirements and client databases, including Efforts to Outcomes (ETO), Diamond (Claims Conference database) and United Way outcomes.
- Works with team to identify and triage at-risk clients.
Community & Client Relations
- Advocates for the needs of elderly Jewish Holocaust survivors to the Jewish community and community at large.
- Identifies current and future needs of the aging Jewish Holocaust survivor population.
- Identifies Holocaust survivors in the community and educates them about issues that affect their quality of life.
- Responds to phone inquiries, providing information and referral.
- Maintains regular contact/interaction with client, family/caregiver, and other parties in order to coordinate services and monitor home environment.
- Attends in-services, local conferences and workshops.
- Orients clients and their families/caregivers to the department’s services and activities; recommends services as appropriate.
- Assesses client needs and makes appropriate linkages to services. Maintains coordination of services using best practices.
- Develops client’s service plan in collaboration with client, family members and other team members as appropriate.
- With marketing support, provides articles and newsworthy material to promote CHS services.
- Cross collaborates with colleagues around the country.
- Works with a multicultural, multilingual population, primarily comprised of Russian-speakers.
- Uses a strength-based philosophy as it applies to Holocaust survivors being represented appropriately, internally and externally.
- Performs other relevant duties as necessary.